FAQs

Do you test on animals?

No.

Are Aethera products natural?

We prefer to call our products non-toxic as there are no standards for natural products in the US.  A good percentage of ingredients in our formulas are also certified organic and are marked as such on our boxes.

Are your products made with animal products?

Aethera products are vegan. Hyaluronic Acid and Glycerin used in our products are plant-derived.

Is Honeysuckle a paraben?

We use a sustainable, organic blend of honeysuckle extract to help preserve some of our products. Though it contains p-hydroxy benzoic acid, which has antimicrobial properties, there is no evidence or research that indicates that Honeysuckle (Lonicera Japonica) is an endocrine disruptor as synthetic parabens (4-PHBA) are.  P-hydroxy benzoic acid is a phytochemical that is readily available throughout nature in plants, animals and insects. Carrots, olive oil and many other natural sources contain the same phytochemical. Honeysuckle has been used for centuries dating back to scribes of traditional Chinese medicine for its sweet and cool properties. This extract is also rich in flavonoids and saponins, which are sources of antioxidants and protect the skin against free radicals that cause damage and signs of aging. It scores a 1 (best rating possible) on EWG.

Do you ship internationally?

At this time, we only ship within North America.

Do you service APO/FPO addresses?

Yes!

I have sensitive skin. Is it safe to use your products?

Aethera products were formulated for optimal use and benefits for all skin types. However, our formulas do contain active natural, botanical concentrates so allergic reactions could be a possibility.  A slight flush after first use is normal and will diminish in moments, but prolonged tingling or itching is not. If you experience an allergic reaction, we suggest you cease use. Contact your dermatologist if you have a prolonged reaction.

What is your return policy?

We will refund unopened products within 30 days of purchase.

Is your fragrance phthalate-free?

The fragrance we use in our products is naturally-derived and phthalate free.

I ordered the everyday botanical brightening concentrate and it seems like it is a different color from the last time. Has it gone bad?

No. We use natural actives and preservatives to create this pink oil which can vary in shade slightly from very soft ballet pink to bubble gum pink from batch to batch.

Is Cannabis Sativa legal?

Yes. Hemp Seed Oil, or Cannabis Sativa, is completely legal in all states and Canada.  It contains no THC and is not psychoactive.

Is CBD legal?

Aethera CBD skincare launches in 2019 and will have some restrictions on where it can be sold. It is legal in most states, but has some federal restrictions. The CBD we use in our CBD skincare line is full-spectrum and dosage is specified both on product packaging and product details pages. It contains no THC and is not psychoactive.

What is the difference between Cannabis Sativa and CBD?

Full Spectrum CBD oil is made from the flowers, leaves, and stalk of the plant, rather than seeds. Unlike CBD isolate products or Hemp Seed Oil, Full Spectrum CBD includes a wide range of cannabinoids present throughout cannabis plants. Cannabinoid compounds have exclusive therapeutic anti–stress and relief benefits and, when combined, optimize the overall benefits from vitamins, minerals, and proteins.